Refund policy
A full refund of the product paid will be made if the product is no longer in stock after making the payment.
Once the order has been processed, the payment will not be refunded.

Returns and Exchange policy
We provide the best service to our customers and ensure that all customers are satisfied shopping here. Sizing charts are provided to help our customers determine a fit that is comfortable.
Our returns policy is designed to be simple and easy to understand so that our customers do not get confused with unnecessary jargon.

An exchange will be made if:
1. The colour of the product we delivered is not the colour customer has ordered.
2. The size of the product we delivered is not the size customer has ordered.

We allow exchange within 7 days after receiving the item.

For items which we have delivered to customer in the correct size and colour and the customer would like to make an exchange for another size / colour / design, there will be an additional charge of min. SGD4.00 to cover the shipment cost plus the price difference if any. Our postage costs are very, very competitive therefore we cannot resend items out free of charge if you have chosen the wrong one.
Once we have received the wrong item back and the postage cost of min. SGD4.00 in the way of a cheque (made payable to KNOCKOUT GEAR) cash or card payment we will send out the alternative requested item.

The customer is responsible for ALL return postage costs. All items must be returned to the following address by Registered mail:

Knockout Gear Group Pte Ltd
64 Haji Lane
Singapore 189257

All returns MUST be sent back to us within seven days of receiving them.
We do not make exchanges under the following circumstances:
If the item(s) have been used in anyway.
If the item(s) have been damaged in anyway.
No returns for groin guards, gum shields, hand wraps and ankle supports unless they are sealed in the original package and have not be worn. This is due to consideration of hygiene.

You must contact us first at http://shop.muaythai.sg/contact for a Return Merchandise Authorization number. Wrap merchandise securely and return via SingPost registered mail. All merchandise sold as sets must be returned as sets. You will be credited by the original method of payment. Allow 2 to 4 weeks on all returns for exchange, refund or credit. If you have any questions about our return policy, please contact our service department at http://shop.muaythai.sg/contact.
For clearance, custom or close out items, all sales are final. No returns or exchanges.